Technical and Medical Sales Professionals (excluding ICT)

acquiring and updating knowledge of employers’ and competitors’ goods and services, and market conditions

visiting regular and prospective client businesses to establish and act on selling opportunities

assessing clients' needs and resources and recommending appropriate goods or services

providing input to product design where goods or services must be tailored to suit clients’ needs

developing reports and proposals as part of sales presentation to demonstrate benefits from use of goods or service

estimating costs of installing and maintaining equipment or service

monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management

quoting and negotiating prices and credit terms, and preparing and administering sales contracts

arranging delivery of goods, installation of equipment and the provision of services

reporting to sales management on sales made and the marketability of goods and services

consulting with clients after sale to ensure a satisfactory resolution of any problems and provide ongoing support.