Violence and Harassment in the Workplace - Working Late

Why is working late a problem?

While it is not always hazardous to work late or outside of regular business hours, it can mean you are working alone and that you are travelling to or from work after dark. Areas that are busy with activity and considered very safe during daylight hours can take on an entirely different feel when the workday ends or after dark. Whether a situation is a high or low risk will depend on your location, the type of work you do, whether or not you interact with the public, and the consequences of an emergency, accident, injury, etc. This wide variety of circumstances makes it important to assess each situation individually. In many situations, when you are working late, you are working alone – or the risks and solutions are similar to when you are working alone. The following OSH Answer documents on Working Alone offer more information: NOTE: In this document, we use the term violence to also include bullying and harassment Please refer to the following OSH Answers documents for information:

• context Working Alone – General
• context Working Alone – Handling Money
• context Working Alone – Off-site
• context Working Alone – Working With Patients
• context Bullying in the Workplace
• context Internet Harassment or Cyberbullying
• context Violence and Harassment in the Workplace
• context Violence and Harassment in the Workplace – Family (Domestic) Violence
• context Violence and Harassment in the Workplace – Legislation
• context Violence and Harassment in the Workplace – Dealing with Negative Interactions
• context Violence and Harassment in the Workplace – Parking Lot Safety
• context Violence and Harassment in the Workplace – Warning Signs
• context Violence and Harassment in the Workplace – Working Late

What can I do to keep safe when I am working late?

• context Follow your workplace’s procedures for working alone or after hours.
• context Always let a co-worker, friend, family member or security guard know you are working late and when you expect to leave.
• context Keep your cell phone available or know where emergency phones are located.
• context Use the "buddy system". Arrange to work late on the same night as a friend or colleague.
• context Plan ahead and think about which safe areas you can retreat to and call for help in an emergency.
• context Before it is dark outside, move your car to a well-lit area that is close to your building or a parking lot attendant.
• context Before your co-workers leave, check that all the doors and windows are locked and make sure nobody is in the washrooms and storage rooms.
• context If you enter an area and suspect that someone unfamiliar might be inside, do not call out. Back out quietly and go to a safe area with a lockable door. Call for help.
• context If you encounter someone you don't know, indicate that you are not alone. Say, "My supervisor will be right here and will be able to help you".
• context If you suspect someone is lurking outside, call the police or security officers.
• context Know where you are so you can give these details about your location if you need to call for help.
• context Where possible, call another person and stay on the phone until you get to your car. However, remain alert to your surroundings at the same time. Ask your employer to consider providing safer ways to reach parking areas after hours. Consider designating parking spots that are close to the building and well-lit for those who work after hours.
• context Be aware of the services offered by your local transit company for after-hours commuters (e.g., they may have a "request stop" service that allows commuters to get off anywhere along the route after dark, rather than at a designated stop).
• context Learn the warning signs that a person is becoming agitated and how to deal with negative interactions.

What can employers do to keep workers safe while they are working late?

• context Develop procedures and provide training on how to stay safe while working late.
• context Whenever possible, make sure workers are not working alone.
• context Designate a contact person to check on workers at scheduled intervals. Establish check-in procedures. See Working Alone - General for a checklist and more information.
• context Provide lockable and safe area(s) with a peephole on the door that workers can easily and quickly enter in an emergency.
• context Make sure the workplace is brightly lit, including any outside areas such as parking lots or gas pumps.
• context Make sure the workplace has good visibility and clear sightlines to entrances and exits, as well as any outside areas. Make sure windows, doors, and exits are not blocked by signs or objects.
• context To protect workers, consider providing convex safety mirrors so workers can see more of their surroundings, bullet-resistant enclosures, alarm systems, panic buttons, global positioning systems (GPS) for drivers or delivery staff, and radios.
• context Whenever possible, reduce risk factors such as working with money or other valuables.
• context Post signs alerting the public that the premise has very little cash on hand.
• context Establish safe cash-handling procedures and consider installing drop safes if larger amounts of cash may be acquired throughout the night.
• context Provide education and training to all workers that are appropriate to the hazards and risks they may experience.