consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs
// Minor group · 133
Information and Communications Technology Service managers
Information and communications technology service managers plan, direct, and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems, either as the manager of a department or as the general manager of an enterprise or organization that does not have a hierarchy of managers.
1 Managers / 13 Production and Specialized Services Managers / All level 3
formulating and directing information and communication technology (ICT) strategies, policies and plans
directing the selection and installation of ICT resources and the provision of user training
directing ICT operations, analysing workflow, establishing priorities, developing standards and setting deadlines
overseeing the security of ICT systems
assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer-related workers
evaluating the organization's technology use and needs and recommending improvements such as hardware and software upgrades
establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources
establishing and directing operational and administrative procedures
overseeing the selection, training and performance of staff
representing the enterprise or organization at ICT-related conventions, seminars and conferences.
Included occupations
Occupations in this minor group are classified into the following unit groups:
1330 Information and Communications Technology Service Managers