stenography, typing, and operating word processors and other office machines
// Major group · 4
Clerical Support Workers
Clerical support workers record, organise, store, compute and retrieve information, and perform a number of clerical duties in connection with money-handling operations, travel arrangements, requests for information, and appointments. Competent performance in most occupations in this major group requires skills at the second ISCO skill level.
entering data into computers
carrying out secretarial duties
recording and computing numerical data
keeping records relating to stocks, production and transport
keeping records relating to passenger and freight transport
carrying out clerical duties in libraries
filing documents
carrying out duties in connection with mail services
preparing and checking material for printing
assisting persons who cannot read or write with correspondence
performing money-handling operations
dealing with travel arrangements
supplying information requested by clients and making appointments
operating a telephone switchboard. Supervision of other workers may be included.
Included occupations
Occupations in this major group are classified into the following sub-major groups:
41 General and Keyboard Clerks
42 Customer Services Clerks
43 Numerical and Material Recording Clerks
44 Other Clerical Support Workers