performing money-handling operations in banks, post offices and betting and gambling establishments, or dealing with travel arrangements
// Sub-major group · 42
Customer Services Clerks
Customer services clerks deal with clients in connection with money-handling operations, travel arrangements, requests for information, making appointments, operating telephone switchboards, and interviewing for surveys or to complete applications for eligibility for services. Competent performance in most occupations in this sub-major group requires skills at the second ISCO skill level.
supplying information requested by clients and making appointments
operating telephone switchboards
greeting and receiving visitors
interviewing survey respondents
interviewing applicants for services.
Included occupations
Occupations in this sub-major group are classified into the following minor groups:
421 Tellers, Money Collectors and Related Clerks
422 Client Information Workers