// Unit group · 5246

Food Service Counter Attendants

Food service counter attendants serve customers at food counters and finish preparation of simple food items in restaurants, cafes, hotels, fast food outlets, cafeterias, hospitals and other settings.

5 Service and Sales Workers / 52 Sales Workers / 524 Other Sales Workers / All level 4

// Working conditions

Lifting and postureViolence and stress

// Hand tools

No hand tools in this set.

serving food to customers at counters

ascertaining the products desired by the customer, assisting them in making choices and taking orders

cleaning, peeling, slicing and trimming foodstuffs using manual and electric appliances

preparing simple food items and reheating prepared meals

portioning and wrapping food or placing it directly on plates for service to patrons

packaging takeaway food

stocking refrigerators, salad, buffet bars and keeping records of the quantities of food used

receiving payment for food items purchased.

Included occupations

Examples of the occupations classified here:
- Cafeteria counter attendant
- Salad bar attendant

Excluded occupations

Some related occupations classified elsewhere:
- Cook - 5120
- Waiter - 5131
- Bartender - 5132
- Kiosk salesperson - 5211
- Market salesperson - 5211
- Street stall salesperson - 5211
- Fast food preparer - 9411

Notes

Vendors from street and market stalls of fresh food products not intended for immediate consumption (such as fruit, vegetables, meat and dairy products) are classified in Unit Group 5211: Stall and Market Salespersons. Vendors from street and market stalls of a variety of prepared meals and food items for immediate consumption are classified in Unit Group 5246: Food Service Counter Attendants. Vendors in streets and public places of food and beverages for immediate consumption from pushcarts, trucks, trays or baskets are classified in Unit Group 5212: Street Food Salespersons. Vendors in streets and public places of non-food items (or of pre-packaged non-perishable food items such as confectionary) from pushcarts, trucks, trays or baskets are classified in Unit Group 9520: Street Vendors (excluding food). Workers who prepare simple food items for immediate consumption, such as hamburger cooks, but have limited direct contact with clients, are classified in Unit Group 9411: Fast Food Preparers.
If adapting these categories to national circumstances please note that the aim of separately identifying vendors of food items for immediate consumption is to ensure that jobs that require skills in service, basic preparation and hygienic handling of food are identified. Food service counter attendants generally serve a wider range of more elaborate products and meals than street food salespersons and do not generally transport food using, or sell food from, equipment such as hand carts, bicycles or baskets.

Indexed job titles 7