// Unit group · 1411

Hotel Managers

Hotel managers plan, organize and direct the operations of hotels, motels and similar establishments to provide guest accommodation and other services.

1 Managers / 14 Hospitality, Retail and Other Services Managers / 141 Hotel and Restaurant Managers / All level 4

// Working conditions

BiologicalHeat and coldLifting and postureShift work

// Hand tools

No hand tools in this set.

directing and overseeing reservation, reception, room service and housekeeping activities

supervising security arrangements and garden and property maintenance

planning and supervising bar, restaurant, function and conference activities

observing liquor, gaming, and other laws and regulations

assessing and reviewing customer satisfaction

overseeing accounting and purchasing activities

undertaking budgeting for the establishment

controlling selection, training and supervision of staff

ensuring compliance with occupational health and safety regulations

providing guests with local tourism information, and arranging tours and transportation.

Included occupations

Examples of the occupations classified here:
- Hotel manager
- Motel manager
- Youth hostel manager

Excluded occupations

Some related occupations classified elsewhere:
- Bed and breakfast operator - 5152

Notes

Operators of small establishments, such as some bed and breakfast establishments and small guest houses, that provide accommodation and limited meal services to clients effectively as paying guests in private households, and for whom the management and supervision of staff is not a significant component of the work, are classified in Unit group 5152: Domestic Housekeepers.
Chief executive officers and specialized managers of hotel management companies or hotel chains are classified in the relevant unit group in Sub-major Groups 11 and 12.

Indexed job titles 11