// Minor group · 411

General Office Clerks

General office clerks perform a range of clerical and administrative tasks according to established procedures.

4 Clerical Support Workers / 41 General and Keyboard Clerks / All level 3

recording, preparing, sorting, classifying and filing information

sorting, opening and sending mail

photocopying and faxing documents

preparing reports and correspondence of a routine nature

recording issue of equipment to staff

responding to telephone or electronic enquiries or forwarding to appropriate person

checking figures, preparing invoices and recording details of financial transactions made

transcribing information onto computers, and proofreading and correcting copy.

Included occupations

Occupations in this minor group are classified into the following unit group:
4110 General office clerks

Inside 411

Unit group 4110 General Office Clerks
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