// Unit group · 4110

General Office Clerks

General office clerks perform a range of clerical and administrative tasks according to established procedures.

4 Clerical Support Workers / 41 General and Keyboard Clerks / 411 General Office Clerks / All level 4

// Working conditions

Sitting and standing

// Hand tools

No hand tools in this set.

recording, preparing, sorting, classifying and filing information

sorting, opening and sending mail

photocopying and faxing documents

preparing reports and correspondence of a routine nature

recording issue of equipment to staff

responding to telephone or electronic enquiries or forwarding to appropriate person

checking figures, preparing invoices and recording details of financial transactions made

transcribing information onto computers, and proofreading and correcting copy.

Included occupations

Examples of the occupations classified here:
- General office clerk
- Office clerk

Notes

In distinguishing the work of general office clerks from that of workers classified in Unit Group 4120: Secretaries (general), it should be noted that the work of secretaries is primarily concerned with the transcription, formatting and processing of correspondence and other documentation. Whilst general office clerks may perform some work of this nature, the transcription and processing of documentation is not the main focus of the work.

Indexed job titles 3