checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment
// Minor group · 412
Secretaries (general)
Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.
4 Clerical Support Workers / 41 General and Keyboard Clerks / All level 3
using various computer software packages, including spreadsheets, to provide administrative support
dealing with incoming or outgoing mail
scanning, recording and distributing mail, correspondence and documents
screening requests for meetings or appointments and helping to organize meetings
screening and recording staff-members’ leave and other entitlements
organizing and supervising filing systems
dealing with routine correspondence on their own initiative.
Included occupations
Occupations in this minor group are classified into the following unit group:
4120 Secretaries (general)