// Unit group · 4120

Secretaries (general)

Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.

4 Clerical Support Workers / 41 General and Keyboard Clerks / 412 Secretaries (general) / All level 4

// Working conditions

Sitting and standing

// Hand tools

No hand tools in this set.

checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment

using various computer software packages including spreadsheets to provide administrative support

dealing with incoming or outgoing mail

scanning, recording and distributing mail, correspondence and documents

screening requests for meetings or appointments and helping to organize meetings

screening and recording staff-members' leave and other entitlements

organizing and supervising filing systems

dealing with routine correspondence on their own initiative.

Included occupations

Examples of the occupations classified here:
- Secretary
- Typing secretary
- Word processing secretary

Excluded occupations

Some related occupations classified elsewhere:
- Legal secretary - 3342
- Administrative secretary - 3343
- Executive secretary - 3343
- Medical secretary - 3344

Indexed job titles 4