// Minor group · 422

Client Information Workers

Client information clerks provide or obtain information in person, by telephone or electronic means such as email in connection with making travel arrangements, describing the products or services of an organization, registering and greeting guests and visitors, making appointments, connecting telephone calls and collecting information from survey respondents or applicants for services.

4 Clerical Support Workers / 42 Customer Services Clerks / All level 3

preparing itineraries and making travel and hotel reservations for clients

greeting and receiving clients and visitors

registering accommodation guests

providing information concerning the goods, services or policies of an organization

making appointments

operating a telephone switchboard

interviewing survey respondents and applicants for eligibility.

Included occupations

Occupations in this minor group are classified into the following unit groups:
4221 Travel Consultants and Clerks
4222 Contact Centre Information Clerks
4223 Telephone Switchboard Operators
4224 Hotel Receptionists
4225 Inquiry Clerks
4226 Receptionists (general)
4227 Survey and Market Research Interviewers
4229 Client Information Workers Not Elsewhere Classified

Inside 422

Unit group 4221 Travel Consultants and Clerks
Open →
Unit group 4222 Contact Centre Information Clerks
Open →
Unit group 4223 Telephone Switchboard Operators
Open →
Unit group 4224 Hotel Receptionists
Open →
Unit group 4225 Inquiry Clerks
Open →
Unit group 4226 Receptionists (general)
Open →
Unit group 4227 Survey and Market Research Interviewers
Open →
Unit group 4229 Client Information Workers Not Elsewhere Classified
Open →