// Unit group · 4221

Travel Consultants and Clerks

Travel consultants and clerks provide information about travel destinations, arrange travel itineraries, obtain travel and accommodation reservations and register passengers at check-in and departure.

4 Clerical Support Workers / 42 Customer Services Clerks / 422 Client Information Workers / All level 4

// Working conditions

Sitting and standing

// Hand tools

No hand tools in this set.

obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customer’s requirements and advising them on travel arrangements

providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures

preparing itineraries

making and confirming reservations for travel, tours and accommodation

issuing tickets, boarding passes and vouchers

helping customers in obtaining necessary travel documents such as visas

verifying travel documentation and registering passengers and luggage at check-in and departure

preparing bills and receiving payments.

Included occupations

Examples of the occupations classified here:
- Airline ticket agent
- Check-in attendant
- Ticket issuing clerk (travel)
- Tourism information clerk
- Travel agency clerk
- Travel consultant
- Travel desk clerk

Excluded occupations

Some related occupations classified elsewhere:
- Travel agency manager - 1439
- Conference and event planner - 3332
- Tour operator - 3339
- Tour escort - 5113
- Tourist guide - 5113
- Ticket issuing clerk (entertainment and sporting events) - 5230

Indexed job titles 22