// Unit group · 4229

Client Information Workers Not Elsewhere Classified

This unit group includes client information workers not included elsewhere in Minor Group 422: Client information workers. For instance, it includes workers who obtain and process information from clients needed to determine eligibility for services.

4 Clerical Support Workers / 42 Customer Services Clerks / 422 Client Information Workers / All level 4

// Working conditions

Sitting and standing

// Hand tools

No hand tools in this set.

interviewing patients to obtain and process information required to provide hospital services

interviewing applicants for public assistance to gather information pertinent to their application

verifying the accuracy of information provided

initiating procedures to grant, modify, deny or terminate assistance

providing information and answering questions concerning benefits and claims procedures

referring patients or applicants to other organizations if they are ineligible for services.

Included occupations

Examples of the occupations classified here:
- Eligibility interviewer
- Eligibility specialist
- Hospital admissions clerk

Indexed job titles 5